84 Lumber has been recognized as a Top Retailer in America 2024 by USA Today. The list of top-ranking companies was published June 24, 2024. The nation’s largest privately held supplier of building materials was listed among 500 retailers in the United States. Those listed were awarded the distinction after a thorough survey and review by Plant-A.
Plant-A interviewed more than 45,000 U.S. customers and collected more than 293,000 reviews for brick and mortar retailers operating in the U.S. The survey lasted approximately 10-15 minutes and was conducted between January-March 2024. America’s Top Retailers 2024 is primarily based on the analysis of those reviews. Companies were then evaluated by criteria ranging from customer trust, a social listening survey in which Plant-A looked at what was said about a company in various media segments of the internet, and overall sentiment. The final rankings were calculated based on Plant-A’s scoring model and study approach. The retailers achieving the highest scores in each category—23 in total—were recognized. 84 Lumber has a 4-star rating under “Home Improvement, Equipment, & Hardware Retail.” Others on that same list were Benjamin Moore, Kohler, and PPG Paints.
“Being recognized by USA Today and Plant-A is such a sweet reward—knowing that our valued customers think highly of 84 Lumber and our associates makes all of our hard work worth it,” said 84 Lumber owner and CEO Maggie Hardy. “Our hard work and dedication to our customers is being recognized once again.”