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LBM Journal Readers

inventory levels buying

Real Issues. Real Answers. Inventory levels and buying smart

The pandemic has thrown a wrench into the LBM distribution channel. Instead of relying on projected business and forecasts, dealers and distributors are unsure which products and materials to purchase and in what quantities, and how to strategically manage inventory levels.
Real Issues Real Answers retaining people

Real Issues. Real Answers. Retaining people in tough times

Finding and hiring good people has been one of the top challenges facing LBM dealers for the past few years. Now, the coronavirus crisis has altered that challenge for many companies, from finding good people to keeping the good people we already have.

Real Issues. Real Answers. The coronavirus crisis

Nearly 1,000 LBM pros weighed in with how their company has responded to the pandemic.

Real Issues. Real Answers. Offer to help, or let it be?

This month's question came from a dealer in the Northeastern U.S., who’s unsure how much unsolicited help to offer his customers.
Battling a big competitor

Real Issues. Real Answers. Batting a big competitor

Competition is nothing new. But in today’s environment with widespread consolidation, competitors are often much bigger, better funded, and more sophisticated than ever before.

Real Issues. Real Answers. Non-negotiable pricing

This month’s Real Issue. Real Answer. is inspired by a reader whose company is thinking of making its pricing non-negotiable.
Boomer brain drain

Real Issues. Real Answers. The boomer brain drain

It’s a fact that our industry has an aging workforce, and as our most senior team members retire, their experience and institutional knowledge retires...
Real Issues. Real Answers. vendor reps

Real Issues. Real Answers. Vendor reps on the route…again

This month's Real Issues survey question was suggested by a reader who is frustrated with purposeless visits by vendor reps.
Real Issues. Real Answers. Restocking Fees.

Real Issues. Real Answers. Restocking fees

For years, many LBM companies charged restocking fees on returned material. Why not? It takes time to return products to inventory, and time is money.
Firing customers

Real Issues. Real Answers. Firing customers

Turning away business is a big step. But sometimes, customers create situations where it makes the most sense for your company to refuse to sell to them.

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