Home Authors Posts by LBM Journal Readers

LBM Journal Readers

25 POSTS 0 COMMENTS

Real Issues. Real Answers. Non-negotiable pricing

This month’s Real Issue. Real Answer. is inspired by a reader whose company is thinking of making its pricing non-negotiable.
Boomer brain drain

Real Issues. Real Answers. The boomer brain drain

It’s a fact that our industry has an aging workforce, and as our most senior team members retire, their experience and institutional knowledge retires...
Real Issues. Real Answers. vendor reps

Real Issues. Real Answers. Vendor reps on the route…again

This month's Real Issues survey question was suggested by a reader who is frustrated with purposeless visits by vendor reps.
Real Issues. Real Answers. Restocking Fees.

Real Issues. Real Answers. Restocking fees

For years, many LBM companies charged restocking fees on returned material. Why not? It takes time to return products to inventory, and time is money.
Firing customers

Real Issues. Real Answers. Firing customers

Turning away business is a big step. But sometimes, customers create situations where it makes the most sense for your company to refuse to sell to them.

Latest Articles

Webinars