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Rick Schumacher, Author at LBM Journal
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Rick Schumacher

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Rick Schumacher is the editor and publisher of LBM Journal, and has more than 25 years experience covering the industry. Rick@LBMJournal.com

Just listen

Our customers are more than willing to tell us what they want and need from us. If they don’t, it’s up to us to ask. Then just listen. Then just deliver.
Firing customers

Real Issues. Real Answers. Firing customers

Turning away business is a big step. But sometimes, customers create situations where it makes the most sense for your company to refuse to sell to them.
Tough Call Red Flag

Tough Call: The developer and the red flag

A developer who's proving to be less-than-honest is offering the potential for a lot of material sales. What would you do?

To our stakeholders: our readers and advertisers

Since LBM Journal is a stand-alone company without shareholders or a board of directors to report to, we answer only to you, our readers and advertisers.
Real Issues. Real Answers. Expand or not

Real Issues. Real Answers. Expand or not?

In business, every time we make a decision, we take a risk. One of the biggest decisions a business owner can make is whether or not to add locations.

Tough Call: Something’s gotta give

You suspect that a couple of your top people are starting to burn out, but they disagree and keep asking for more work. What...

Real Issues. Real Answers. The installed sales option

Selling products is one thing. Selling them and installing them is another thing altogether. Whether you’re installing for homeowners, or providing installation services for...

The LBM adventure

If the lumber/building material industry is a roller coaster (some would argue convincingly that it is), then keep holding on, because the adventure’s not...

Tough call: The case of the complacent salespeople

As a group, your salespeople have stopped pursuing new business, because the company is already doing well. You need to shake things up. But...

Do it Best execs update LBM industry at annual Spring Market

“To say that this year in the lumber and panel markets is unprecedented, would be an understatement.” That comment from Todd Hixson, division manager...

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