Rick Schumacher

One of your biggest builder customers is bypassing your salesperson and going straight to the vendor rep. What would you do?

It started, like so many great things do, with a simple suggestion.

Due to uncertainties about travel and social distancing, combined with concerns about the health and safety of our LBM community, we've made the hard decision to take this year's event virtual, and then plan to return to a traditional live event in 2021.

Your sales are up, but your people are stressed and tired. How do you keep your team members from burning out while serving your growing customer base?

Faced with an incomprehensible threat, Dee didn’t run and hide and hope the problem would solve itself. She picked up a broom and went into battle.

History shows clearly that every economic downturn results in winners and losers. The winners work hard to use the downturn to study their business and their operations—to leverage their strengths and work on their weaknesses.

Your general manager views calling in sick as a sign of weakness—not common sense. What would you do?

As vice president of sales, residential and light commercial, for Henry Company, Jeff Wedge offers insight into what building industry professionals want from weatherization materials and how Henry helps builders and dealers find the solutions they need.

A builder wants you to expand his credit so he can aggressively grow his business during this crisis. What would you do? 

If you’re reading this, you’re a member of an industry that’s a cornerstone of every city and town in the U.S. It’s not just an industry...it’s a community.