Home Authors Posts by Rick Schumacher
It’s a fact that our industry has an aging workforce, and as our most senior team members retire, their experience and institutional knowledge retires...
A big builder customer has poached two of your top people to work for him. What would you do?
There’s a reason that sports analogies are so common in business—they’re two sides of the same coin.
Resiliency was the theme of opening remarks. The increasing frequency of weather-related disasters—especially hurricanes, tornadoes and wildfires—have cost billions of dollars in government disaster aid.
This month's Real Issues survey question was suggested by a reader who is frustrated with purposeless visits by vendor reps.
As I write this, LBM Strategies Conference 2019 is in the rearview mirror. Many of our industry’s leading thinkers—and doers—were there to share their stories, to learn from other industry pros, and to connect with others who do what they do.
Your two top salespeople are passionate and vocal about their political beliefs, which is costing you customers. What would you do?
After years of an exclusive with a product line you helped build on a handshake agreement, the vendor is now selling it to your biggest competitor. What would you do?
It's true. Summer’s over, kids are back at school, and football season is underway, so yes, winter is coming.
For years, many LBM companies charged restocking fees on returned material. Why not? It takes time to return products to inventory, and time is money.