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Rick Davis

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Rick Davis is the President of Building Leaders, the leading supplier of sales training to the construction products industry. For more information, he can be reached at 773.769.4409 or rickdavis@buildingleaders.com

A salute to the uppercase Order Taker

Don't underestimate the order taker. It took me a while to accept this valuable idea because, early in my career, I kept feeling guilty after...

The invisible inside sales rep

Service means completion and getting things done. Every LBM dealer proudly boasts of the service they provide to ensure the satisfaction of the customer....

How to properly onboard a new customer

There is an old saying that, “you only get a last chance to make a first impression.” Truer words were never spoken when it...

Don’t forget to think inside the box

In recent articles, I’ve offered contrarian concepts such as prospecting with a sieve instead of a funnel; or planting seeds instead of hunting. This...

Stop whining about sales problems

Got a sales problem? Then fix it, fire it or ignore it. At least stop whining. These are the words I use as my mantra...

Hunting for sales leads? Try farming instead

I like challenging you, our LBM Journal reader, with contrarian concepts such as the suggestion to replace the sales funnel with a sales sieve....

The sales funnel is really a sales sieve

One of my least favorite prospecting metaphors is the sales funnel because it implies that, sooner or later, everything you put into it comes...

From product peddler to sales concierge, Part III

• Part 1 • Part 2 Part 3 Be a business development consultant to develop sales. If you think builders build for a living and remodelers remodel, think...

From product peddler to sales concierge Part II

  • Part 1 • Part 3 Part 2 The housing crisis of the previous decade forced LBM dealers to cope in a multitude of ways. Among the...

From product peddler to sales concierge

Part  1 • Part 2 • Part 3 A funny thing happened on the way to the world of the modern LBM Dealer. The role of the...

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