Thea Dudley
Latest Articles
Finance
Reining in interest rates
LBM Journal Columnist Thea Dudley explains why it's important to do your due diligence when determining interest rates.
Finance
Creating a well-crafted credit app
LBM Journal Columnist and credit expert Thea Dudley shares her two cents on streamlining the credit application process.
Managing Risk
Weighing customer credit risk
Columnist Thea Dudley details why and how to test the waters of credit lending.
Finance
Tinkering with the terms
When said sales rep throws that reasoning on your doorstep like a Molotov cocktail, do you accept the party favor? Not in my world. Pick up that sack of fun and toss it right back at him.
Industry News
Getting creative with the credit application
Sometimes there aren’t any words and you have to laugh: a seemingly simple document, straightforward in its purpose, and along comes some creative genius who turns it into a Lifetime movie, complete with predictable plot and outcome.
Who ultimately pays the finance charge?
I love when a customer says they don’t pay finance charges but they pay late. Well, cowboy, where does that leave us?
Finance
Tempering aggressiveness in LBM credit
A sales rep asks how to approach an overzealous credit manager.
Finance
How much do you need to explain when denying credit?
People often confuse the rules of B2B credit, which is governed completely differently than consumer credit.
Finance
How to know when you need credit protection
I like having options. Options help my company make sure we get our money.
Finance
When to ask for an updated credit application
The topic should be part of your overall best practices discussion and included in your credit policy manual.
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