Get Our Email Newsletter

This content is made possible by our sponsors. Click here to learn more.

Beyond Beautiful Wood: Unveiling Exotic Woods’ Operational Efficiency

Spruce software has proven to improve efficiency for businesses of all types within the building supply industry. Because it is built by LBM experts for LBM experts, the unique POS and inventory features necessary for LBM operations have resulted in better reporting, stocking and more, even for lumberyards who sell in niche markets. 

Take Exotic Woods Inc., headquartered in Ontario, Canada, for example. As a haven for wood enthusiasts in the greater Toronto area, their expansive 18,000-square-foot retail shop boasts everything from common construction lumber to exotic hardwoods like verawood and snakewood. In addition to its retail store, Exotic Woods has a 30,000-square-foot warehouse. With a constantly changing inventory valued at around $2 million, you’re sure to find the perfect piece for your next project. 

A wood paradise like this has retail magic but faces the same obstacles as everyone of reducing dead stock, streamlining the purchasing process, and keeping tabs on their customer documents. Like all LBM businesses, customer experience is key, and this is especially important as Exotic Wood’s customer breakdown is 50% contractor to 50% do-it-yourselfers. 

That’s where Spruce, industry-specific software, stepped in to transform their business. “We needed an inventory management system that fit our business”, said Mike DeBoer, General Manager at Exotic Woods. 

Spruce took them from paper chaos to a fully digital document management system. This not only saved them $2,000 a year in paper costs, but also streamlined purchasing, saving them valuable time and labor costs, approximately 10 hours a week on payroll. Plus, the software helped free up a whopping $100,000 that was previously tied up in dead inventory. Exotic Woods’ story is a testament to the power of embracing the right technology. 

Spruce is tailored to LBM business’ specific needs upon implementation, whether that be for lumber or product inventory types, multi-location businesses, or other unique requirements. ECI also offers a full ecosystem of add-on modules to enhance your Spruce software, including a comprehensive ecommerce platform to take your business online, payment processing solutions, additional business intelligence dashboards and analytics tools, a delivery fleet management mobile application, and more.

Learn more here.

Registration is now open for the LBM Strategies 2024 Conference