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Building Customer Relationships in the Digital Age

In today’s digital age, technology is often seen as a double-edged sword in customer relationships. While it can create efficiencies, it can also be perceived as cold and impersonal, leading to fractures in relationships. Watch our webinar replay, “Building Customer Relationships in the Digital Age,” where we explore how the right strategies can leverage technology to increase connection and build stronger customer relationships.

Key Takeaways:

– Get practical strategies for using technology to personalize customer experiences and create meaningful connections.
– Learn what your data and analytics are telling you customers need and how to solve it.
– Understand the pitfalls that turn technology into a relationship-breaker instead of a relationship-builder.
– See examples of companies and strategies using technology to enhance, rather than replace, human interaction in customer relationships.


Registration is now open for the LBM Strategies 2024 Conference