CHICAGO — True Value Company and Carter Lumber have announced a new business partnership.
Based in Kent, Ohio, with 146 locations throughout the Midwest, Southeast and Northeast, Carter Lumber has joined with global wholesaler True Value.
“We were delighted to welcome Carter Lumber to our recent Fall Reunion in Denver, to share what we’re all about—our energy, our innovation and our vision for the future,” explained John Hartmann, president and CEO, True Value Company. “This proved to be the catalyst to welcome their business into our family. I look forward to our collaboration enhancing both companies and continuing to transform the industry.”
Following True Value’s business structure change in April 2018, Carter Lumber expressed interest in doing business with the new company.
“Though the former co-op model wasn’t relevant to us, True Value’s new business model intrigued us to explore their offering,” said Adam Lombard, vice president of product management at Carter Lumber. “We found that True Value offered a different focus on growth, dedicated to our needs and goals. Above all, the team took the time to understand what matters to us and put a great deal of thoughtfulness into our business plan.”
True Value’s commitment to retailers’ growth—from single stores to multi-store chains—along with its flexibility and focus on independence, resonated with Carter Lumber’s leadership by offering superior support, access to new and customized categories, and innovative resources, True Value said in a press release.
“True Value is bringing an impressive service and value-added program to the table,” added Justin Drerup, director of hardlines at Carter Lumber. “Their people are engaged and display a genuine excitement in Carter Lumber. We’re anticipating the True Value partnership to be impactful as we continue to grow.”