August 2019

As the retail experience continues to evolve, so do customer expectations.

What are the value implications of a strategic acquirer versus a non-strategic acquirer? It’s simple math.

Ken O’Neill, EVP, leads Oldcastle APG’s National Group, covering MoistureShield, and Techniseal, which manufacturers polymeric sands and chemicals to enhance hardscape projects.

It's the eternal question for most companies, LBM or otherwise: Am I paying enough to attract the best people?

There is something satisfying about taking your time in order to do some things right.

There are five principles I believe a salesperson should follow in order to be the most productive he or she can be.

The "backward sale" happened again as it does thousands of times each day throughout the world. The checkout clerk attempted to embellish my purchase at the last minute by shoving the extended warranty brochure into my hand.

Our customers are more than willing to tell us what they want and need from us. If they don’t, it’s up to us to ask. Then just listen. Then just deliver.

As Congress is home for August recess, NLBMDA provides a legislative outlook for items that need to be resolved as we approach the end of the fiscal year.

Each month, hundreds of products hit the market. Here's our pick of the ones to watch.