Chaos, Post-it Notes, and consistency
The salesperson expects the company to fulfill all the special requests, which becomes a precursor to the multitude of things about to go wrong.
The fallacy of composition
A long-term competitive advantage begins by playing for long-term sales opportunities.
The more things stay the same
As the light emerges at the end of the pandemic tunnel, you might want to pause and discover what comfort you can find in the chaos we left behind in 2020.
There’s no industry better to build a sales career
Every once in a while, like to start a new year, I feel compelled to remind you that our dirty-build-our-product-outdoors-in-the-mud industry is as sexy as it gets.
The game of selling
A sale is a puzzle to be solved...or at least attempted, even if you can’t solve it every time.
The lost art of sales coaching
Good coaching is a planned performance. There is a better way.
Lessons learned in a crisis
A funny thing happened on our way to the crisis created by the worst pandemic in a century. We got busy. So busy in fact that unexpected supply chain and fulfillment promises have created an unexpected crisis.
Be a finisher
Some LBM sales professionals feel that finish carpenters are the prima donnas of our industry. Unlike framing carpenters, the finisher has exacting expectations and demands.
Take ownership of credit
Great sales leaders treat credit as an integral part of the sales process rather than an obstacle to success.
Sales coaching is like golf instruction
Sales coaching, as I see it, is not really a lost art, but more like a secret and elusive skill which has never been found by most sales managers.