Home February 2020

February 2020

Shane Soule - blue collar blues

The small stuff: What exactly do you deliver?

Getting my car's oil changed recently opened my eyes to how technology can shape customer experience through continuous, proactive communication.
John Wagner - working capital peg

Do you get a check for inventory at closing?

I can't tell you how many company sellers wrongly calculate the dollar value of inventory when they are tallying up their company’s worth.
online retail e-commerce 101

Beginning tools for e-commerce

Many of us in the LBM industry are either former builders or are familiar enough with the building trades to know that you can’t build anything worthwhile without the proper tools.
Rikka Brandon - talent brand

Stop hiring order-takers

One of the most common reasons companies decide to invest in a recruiting partner is because they’re not getting the results they want and need from their sales teams.
management advice Russ Kathrein

Making the ordinary extraordinary

How do you make a customer want to buy from a company that just delivers them building materials?
Gillman Home Center - Dealer of the Year

2020 Dealer of the Year: Gillman Home Center

Nine of Gillman Home Center’s 12 locations were built by Charlie Gillman and crew from the ground up. That DIY spirit is why his company is this year’s LBM Journal Dealer of the Year in the category of sales between $50 and $100 million.

Embrace the inevitable: Wood-based construction set to move offsite

It is time for the construction industry to borrow methods from the highly productive manufacturing sector. The first step in this process is to move most of the process into a factory setting and turn the building site into an assembly site.
Battling a big competitor

Real Issues. Real Answers. Batting a big competitor

Competition is nothing new. But in today’s environment with widespread consolidation, competitors are often much bigger, better funded, and more sophisticated than ever before.
Bill Lee sales & operations - boss

What kind of boss are you?

Looking back on the years you have spent in the workplace, who would you say was the best boss you ever had and why?
Boral - Moulding & Trim

In Depth: Moulding & Trim

Evolving aesthetics and product lines signal a shift to simplicity and durability.

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