February 2020

Getting my car's oil changed recently opened my eyes to how technology can shape customer experience through continuous, proactive communication.

I can't tell you how many company sellers wrongly calculate the dollar value of inventory when they are tallying up their company’s worth.

Many of us in the LBM industry are either former builders or are familiar enough with the building trades to know that you can’t build anything worthwhile without the proper tools.

One of the most common reasons companies decide to invest in a recruiting partner is because they’re not getting the results they want and need from their sales teams.

How do you make a customer want to buy from a company that just delivers them building materials?

Nine of Gillman Home Center’s 12 locations were built by Charlie Gillman and crew from the ground up. That DIY spirit is why his company is this year’s LBM Journal Dealer of the Year in the category of sales between $50 and $100 million.

It is time for the construction industry to borrow methods from the highly productive manufacturing sector. The first step in this process is to move most of the process into a factory setting and turn the building site into an assembly site.

Competition is nothing new. But in today’s environment with widespread consolidation, competitors are often much bigger, better funded, and more sophisticated than ever before.

Looking back on the years you have spent in the workplace, who would you say was the best boss you ever had and why?

Evolving aesthetics and product lines signal a shift to simplicity and durability.