LBM Talks

In this episode, Sally is joined by Dave Ables, owner and president of Tri-County Lumber Company in Clearwater, MN. Dave has nearly 30 years of experience in the trucking industry, 10 in hardware stores, and he is a consistent user of LinkedIn.

This episode of LBM Talks Credit is all about Credit Insurance. Thea is joined by Joe Ketzner, Regional Vice President, and Bobby Williams, Vice President of Business Information Sales, from Coface, a global credit insurance company.

In this episode, Sally is joined by Zach O'Brien, a fellow content marketer and social media manager. Zach is the Founder of Active NorCal, Northern California's Outdoor Magazine, providing news and features on outdoor lifestyles.

This episode of LBM Talks Credit features Amy Wallace and Alex Petrin from Wallace Building Center. After outsourcing their Credit Management for several years, Alex and Amy took this department in-house two years ago.

In this episode of LBM Talks Social Media, Amy Smiley, VP of Marketing & PR at 84 Lumber, shared the mentality and tactics that took them from their small social media presence in 2016 to roughly 700,000 followers on all their platforms combined in 2025.

In this episode of LBM Talks Credit, Thea Dudley shares multiple ways to respond when a customer ghosts you. There's persistence, mechanics liens, Little Miller Act, small claims court, and more.

In this episode, Beth PopNikolov, the CEO of Venveo, a digital marketing agency that serves the LBM industry, discusses the importance of social media in our digital age, which content formats perform best on different platforms, content ideas for LBM dealers, and why individuals in your company should be utilizing LinkedIn.

In this episode, Thea Dudley and Maureen Brennan break down the content of a recent article by CreditSafe titled "Why Tariffs Require CFOs to Reshape Working Capital Strategies." 

In this episode, Sally is joined by TJ Shaheen, Executive VP of Builders' General, who shared his executive level perspective on the value of social media for LBM dealers. TJ discussed how social media is a great tool to affordably increase brand awareness and its potential for LBM dealers to connect with each other. He also shared information about their recent video series that served both their social media profiles and their customers.

In this episode, Thea shares her own experiences with the different options and what it takes to successfully choose one.