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May 2021

From the Editor James Anderson Great Place to Work

Looking forward to LBM Strategies

Over the past five years, I’ve seen our conference grow in strength and scope through the quality of content as well as the networking opportunities with LBM dealers, managers, salespeople, HR directors, and so on.
Shane Soule - Fleet Efficiency

E-commerce 101—for 2021

If I've learned anything in the last 12 months, it has been that what is successful in other industries can often be successful in ours.
Dudley Thumbnail credit department

How to fight credit card fraud

Credit card fraud has long been a challenge, but it seems to rear its ugly head full force when opportunities present themselves.
John Wagner - working capital peg

How to pocket cash from your balance sheet in the sale of your company

In a debt-free/cash-free sale, you, the seller, must resolve any long-term debt out of the proceeds of the deal at the closing.
management advice Russ Kathrein

Speak in a manner that others will listen

Sometimes you need to stop, hear yourself speak, and then ask, “Would I want to listen to what I have to say?”
Rikka Brandon Recruit + Retain interviews

How to leverage phone and video interviews— with or without a pandemic

I’ve been a fan of phone interviews even before the pandemic drove many tasks in the LBM world—from office work to product training—online.
Rick Kapres VERSATEX

Five Questions With: Rick Kapres, VERSATEX Building Products

Rick Kapres holds an equity position with VERSATEX Building Products, and leads the company’s sales, marketing, and branding efforts.
rick davis consumer walk-in

Leverage the market opportunity

If there has ever been a better sellers’ market, then I know I haven’t lived through it.
Bill Lee sales & operations - boss

Maybe it’s time to reconsider your company’s return policies

Better management of just about anything begins with doing a better job of measuring, so you will not be guessing the size of the problem.
Real Issues. Real Answers. Managing returns

Real Issues. Real Answers. Managing returns

With lumber prices near record highs, and many other materials in short supply, it’s more important than ever that LBM dealers have smart return policies in place.

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