There’s a birthday party on the Cape next year, and it’s a big one. Mid-Cape Home Centers is turning 125.
Usually, there aren’t many problems when customers use credit cards. But, in this month’s column, I want to talk about credit card disputes.
James S. Metcalf is chairman of the board and CEO of Cornerstone Building Brands—the newly merged NCI Building Systems and Ply Gem.
How often have you seen somebody do something you disagreed with or found offensive, but then you let it go because you did not want to make a fuss?
Store managers are not measured by how tired they are when they come home at night. They are measured and rewarded by their ability to give the stockholders an optimal return on their investment.
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