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Real Issues. Real Answers

online operations

Taking operations online

Today's powerful technology tools make it easy to do more and more online, including giving our customers 24/7 access to your product pricing and to their accounts.
big box pricing

Battling big box commodity pricing

This month’s Real Issue question came from two different size dealers in very different markets who both are wrestling with this challenge.
credit card fees

Readers weigh in on charging credit card fees

We asked our readers to complete a brief three-question survey and share whether or not their company charges to accept credit cards, and what the impact has been.
Real Issue. Excessive jobsite returns

Real Issues: Excessive jobsite returns

What to do when jobsite returns become excessive, and builders find it easier to switch suppliers than control their ordering?
Real Issues

Is your company ready for a recession?

This month's Real Issue. Real Answers. question comes from a dealer in the Southeastern U.S. who asks what, if anything, other LBM Journal readers are doing to prepare for a slowdown.
Recruiting outside the box

Recruiting outside the box

This month’s Real Issue survey question comes from a dealer who realizes that what they’re doing to bring on new people just isn’t working, and they need to do something different if they want different results.

Real Issue. Real Answers: Cybersecurity

Cybersecurity is a growing concern for many LBM companies. While data breaches at large organizations often make the news, we know that businesses of...
Succession Planning

Real Issues. Real Answers: Planning for the next generation

In this month’s timely Real Issues survey, a next-generation family member involved with his company is concerned about the lack of a succession plan, and the absence of ownership transition.
Real Issues. Real Answers

Real Issues. Real Answers: Battling the status quo

What would you do as the manager of an LBM company who wants to embrace new business opportunities, but the owners of your company are more comfortable keeping things the way they are?
Real Issues Gas Prices

Real Issues. Real Answers: Managing rising fuel costs

Gas prices are near record levels, and that’s a problem for the vast majority of LBM dealers and distributors who offer jobsite delivery.

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