Finding qualified managers may be your next big challenge
The classic professional manager is less and less willing to relocate when an owner or an industry recruiter comes calling.
Keys to hiring and keeping top talent
Hiring good people is only half the battle. The other half is keeping them, especially in a relatively strong housing economy in which quality people are difficult to attract.
Holding personnel accountable is critical to successful management
Documentation is many times the difference between a highly-effective manager and one who struggles with accountability.
Four mistakes many sales pros are making
Every time I think I can predict what’s around the corner in our industry, something happens to make me realize I am a lousy speculator.
Breathing your own exhaust stifles productivity
Owners and managers who work day-in and day-out in their own businesses are almost always guilty of breathing too much of their own exhaust.
Many salespeople send a misleading message
The most popular tactic salespeople use to get their foot in the door of a prospective account is to flash a few prices or to offer to do a detailed take off.
Maybe it’s time to reconsider your company’s return policies
Better management of just about anything begins with doing a better job of measuring, so you will not be guessing the size of the problem.
Looking to boost employee morale? Consider education
There’s one thing that employees value— especially younger managers and salespeople—and that is education.
In sales, confidence is half the battle
Believing in yourself and having confidence that you are in control of the direction of your sales call has a way of removing the butterflies from your stomach.
Follow this path to a dramatic increase in earnings
Negotiating is a skill. Some customers are experts at persuading salespeople to reduce the price they are authorized to quote.