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Sales & Operations

Bill Lee sales & operations - boss

What is the cost when you fail to train salespeople?

What can the failure to properly train a salesperson cost your company? Unfortunately, this is a number that is extremely difficult to precisely determine, but based on my experience, it is substantial.
Bill Lee

Is your team trained to deal with price objections?

Regardless of the crisis your business may be suffering, nothing will have a more adverse effect on your company’s gross margin than failing to prepare your people to deal with the price objection.
Bill Lee sales & operations - boss

Is price your elephant in the room?

One characteristic I have observed among struggling salespeople is the percentage of time they spend quoting as opposed to selling.
Bill Lee sales & operations - boss

Short-handed? Keep your eyes on the metrics

At this particular time in the life of an LBM business, owners, managers, salespeople, etc., cannot predict what they are going to be asked to deal with next.
Bill Lee sales & operations - boss

How to lead your business from reacting to rebuilding

During the pandemic, much of the work owners and leaders have been doing every day has been both urgent and important. After the pandemic, much of the work business owners and leaders require to rebuild a business is likely important, but not urgent.
Bill Lee sales & operations - boss

Business today calls for a servant mentality

The big question many of us are struggling with is what do we do, and how do we survive while making the best out of an extremely volatile situation?
Bill Lee sales & operations - boss

How managers can make meetings more productive

There are certain rules that—if followed— can take much of the chaos out of a meeting.
Bill Lee sales & operations - boss

What kind of boss are you?

Looking back on the years you have spent in the workplace, who would you say was the best boss you ever had and why?
Bill Lee sales & operations - boss

Among bankers, two friends are better than just one

It is extremely difficult to successfully grow your business in the absence of good banking relationships.
Bill Lee sales & operations - boss

What are you trying to make happen in your business?

Store managers are not measured by how tired they are when they come home at night. They are measured and rewarded by their ability to give the stockholders an optimal return on their investment.

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