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Bill Lee sales & operations - boss

Finding qualified managers may be your next big challenge

The classic professional manager is less and less willing to relocate when an owner or an industry recruiter comes calling.
Bill Lee sales & operations - boss

Keys to hiring and keeping top talent

Hiring good people is only half the battle. The other half is keeping them, especially in a relatively strong housing economy in which quality people are difficult to attract.
Bill Lee sales & operations - boss

Holding personnel accountable is critical to successful management

Documentation is many times the difference between a highly-effective manager and one who struggles with accountability.
Bill Lee sales & operations - boss

Four mistakes many sales pros are making

Every time I think I can predict what’s around the corner in our industry, something happens to make me realize I am a lousy speculator.
Bill Lee sales & operations - boss

Breathing your own exhaust stifles productivity

Owners and managers who work day-in and day-out in their own businesses are almost always guilty of breathing too much of their own exhaust.
Bill Lee sales & operations - boss

Many salespeople send a misleading message

The most popular tactic salespeople use to get their foot in the door of a prospective account is to flash a few prices or to offer to do a detailed take off.
Bill Lee sales & operations - boss

Maybe it’s time to reconsider your company’s return policies

Better management of just about anything begins with doing a better job of measuring, so you will not be guessing the size of the problem.
Bill Lee sales & operations - boss

Looking to boost employee morale? Consider education

There’s one thing that employees value— especially younger managers and salespeople—and that is education.
Bill Lee sales & operations - boss

In sales, confidence is half the battle

Believing in yourself and having confidence that you are in control of the direction of your sales call has a way of removing the butterflies from your stomach.
Bill Lee sales & operations - boss

Follow this path to a dramatic increase in earnings

Negotiating is a skill. Some customers are experts at persuading salespeople to reduce the price they are authorized to quote.

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