Sales & Operations

Bill Lee sales & operations - boss

In sales, confidence is half the battle

Believing in yourself and having confidence that you are in control of the direction of your sales call has a way of removing the butterflies from your stomach.
Bill Lee sales & operations - boss

Follow this path to a dramatic increase in earnings

Negotiating is a skill. Some customers are experts at persuading salespeople to reduce the price they are authorized to quote.
Bill Lee sales & operations - boss

Over communicate with customers and prospects

Most of us who landed our first LBM sales job began quoting prospects and contractors who had been assigned to us long before we had any idea how they might respond to what we had to offer.
Bill Lee sales & operations - boss

Are a lot of sales meetings a waste of time?

Ask the outside salespeople in the LBM industry what they think about their company’s sales meetings and nine out of 10 of them will tell you they are a waste of time.
Bill Lee sales & operations - boss

What is the cost when you fail to train salespeople?

What can the failure to properly train a salesperson cost your company? Unfortunately, this is a number that is extremely difficult to precisely determine, but based on my experience, it is substantial.
Bill Lee

Is your team trained to deal with price objections?

Regardless of the crisis your business may be suffering, nothing will have a more adverse effect on your company’s gross margin than failing to prepare your people to deal with the price objection.
Bill Lee sales & operations - boss

Is price your elephant in the room?

One characteristic I have observed among struggling salespeople is the percentage of time they spend quoting as opposed to selling.
Bill Lee sales & operations - boss

Short-handed? Keep your eyes on the metrics

At this particular time in the life of an LBM business, owners, managers, salespeople, etc., cannot predict what they are going to be asked to deal with next.
Bill Lee sales & operations - boss

How to lead your business from reacting to rebuilding

During the pandemic, much of the work owners and leaders have been doing every day has been both urgent and important. After the pandemic, much of the work business owners and leaders require to rebuild a business is likely important, but not urgent.
Bill Lee sales & operations - boss

Business today calls for a servant mentality

The big question many of us are struggling with is what do we do, and how do we survive while making the best out of an extremely volatile situation?

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