Sales & Operations

Store managers are not measured by how tired they are when they come home at night. They are measured and rewarded by their ability to give the stockholders an optimal return on their investment.

The day will eventually come in almost every business owner’s lifetime when it’s time to sell.

Business is booming in just about every segment of the market. It is increasingly difficult to find great people, and when you do find them, owners and managers frequently resort to a higher earnings package to attract them.

There are five principles I believe a salesperson should follow in order to be the most productive he or she can be.

Our company had recently developed the first building supply industry-specific point of sale computer system. That's when I learned that everything is negotiable.

Based on my experience, when a business fails, the reason can almost always be traced to lackluster earnings or too many lackluster personnel on...

Never before have business people wasted more time than they do today. And all that wasted productivity will continue next week, next month and...

There are two separate and distinct types of value-adds that customers and prospects consider when deciding where to buy: the first is the one...

U.S. Army recruits are required to attend Boot Camp before they are allowed on the battlefield. Fighting for your life, defending your homeland and...

  The rule of thumb that I use for the amount of annual inventory attrition a business can live with is 1/2 of 1% of sales....