Sales & Operations

BILL LEE: Plant Seeds For Future Sales

How to use prospect calls to gain competitive business. If there’s one thing that’s often missing among the sales approaches many of our industry’s salespeople...

BILL LEE: Salespeople – Get Serious About Your Business

Follow these tips to develop a marketing plan to grow your numbers. By Bill Lee Most of the salespeople I know entered the 21st century with...

BILL LEE: Always Put a Number to Your Service Claims

Differentiating your business to make the sale. By: Bill Lee Because virtually 100% of all sales-people claim to offer their customers outstanding service, I advocate that...

BILL LEE: Time to Evaluate All Sales Prospects

Those who don’t meet the criteria you’ve established need to be pruned. BY: BILL LEE Only salespeople who continuously prospect for new business are in control of...

BILL LEE: Talent + Experience + Chemistry

Making TEC an integral part of your hiring process will drive your company forward. BY: BILL LEE There are three letters all owners and managers should...

BILL LEE: Do You Have the Next Generation of Leaders on Board?

Five necessary steps to ensure you’re investing in quality employees. BY: BILL LEE A good amount of the key people who populate a family-owned construction supply...

BILL LEE: To Manage Sales Is an Active Verb

Measuring activities to ensure growth and development. BY: BILL LEE There’s a lot of responsibility that goes with the title, “manager.” Managers are charged with getting work...

BILL LEE: Not All Employee Turnover Is Bad

When is it the right time to initiate personnel changes? BY: BILL LEE When is it the right time to initiate personnel changes? When to terminate...

BILL LEE: Measure Twice, Cut Once

Eight steps to help your company  reduce expensive— and unwanted— product returns. BY: BILL LEE Are returns a necessary evil in the building supply industry or...

BILL LEE: Lackluster Earnings

And how to eliminate them. BY: BILL LEE The purpose of a business is to create wealth for its stockholders. Other purposes include creating employment opportunities...

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