Selling the Deck Project
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Industry News
Exclusivity and buybacks are keys to winter buy deals
As dealers are working on winter buys, it’s important to keep in mind that the lowest price from a manufacturer doesn’t always equal the...
Industry News
Winter is a good time for vendor reviews
It seems that the only time you notice major issues with a vendor is when you’re just too busy to deal with it. That’s...
Industry News
How national trade shows grow your business
I think that too often LBM dealers get comfortable in their own region and miss out on trade shows that are outside of their...
Industry News
Five steps to start selling online
At the LBM Strategies Conference last month, I sat on a panel discussion centered around e-commerce and how lumber dealers can get started selling...
Industry News
The most important rule of selling composite decking
If you're anything like me, for a lot of things in life, you tackle a project head on right away and if all else...
Industry News
How to Protect Your Business From Credit Card Fraud
One recurring theme I hear when lumber dealers ask me about getting into the online retail business is how to deal with credit card...
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Industry News
How Much Weight Can My Deck Hold?
What to look for when calculating deck load.
As homeowners enter the summer months, many are looking into DIY projects that will allow them to...
Industry News
The Importance of Establishing Customer Expectations
Most anyone who was trained in this business was taught at one point or another that, “the customer is always right.” Can’t you just...
Industry News
Why You Should Create a Contractor College
A good way to strengthen your relationship with some of your best customers is to help them train their own employees. That is one...
Industry News
Deck Basics
Thinking about starting a Contractor College at your lumberyard? Download this sample syllabus from LBM Journal and Bob Heidenreich at The Deck Store.
Please register...
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