Home Tough Call

Tough Call

what would you do

Seasoned workers are questioning their value — what would you do?

Your company has become so focused on attracting young talent that seasoned workers like you are questioning your value. What would you do?
Tough Call Being Loyal

Tough Call: Being loyal

A longtime employee's performance is on the decline. He's been with you for 30 years, so you don't want to terminate him. What would you do?
bottleneck

Tough Call: The bottleneck named Bob

Your company's founder and owner refuses to delegate, which has stopped your company's growth dead in its tracks. What would you do?
tough call repair

Tough Call: RunDown and facing competition

Your lumberyard is in need of repairs before a big chain moves in down the street. But ownership doesn't see it that way. What would you do?
Tough Call Cecil's culls

Tough Call: The saga of Cecil’s culls

A longtime contractor customer is notorious for picking through premium material, then sending too many culls back for credit. What would you do? Unlike most...
Tough Call politics

Tough Call: Let’s (not) talk politics!

Two of your reps actively share their political opinions, which is irritating your customers and threatening your business. What would you do? 
Tough Call tightrope

Tough Call: The Middle Management Tightrope

Your direct supervisor wants to stay the course, but the corporate office wants to make some changes. What would you do?
Tough Call partnership

Tough Call: When a partnership is a one-way street

After buying exclusively from one supplier for years, your loyalty was rewarded with a sharp cut in supply so they could build relationships with other dealers. What would you do?
Tough Call

Tough Call: The case of the unprofitable large customer

Your rep (#1 in sales volume) is threatening to leave and take your biggest customer (#1 in sales volume) to the competition if you insist on profitability. What would you do?
expensive inventory

Tough Call: The expensive inventory blues

Your decision to stock up on commodity lumber and panels just before prices plunged has stuck you with a lot of expensive inventory. What would you do?

Latest Articles

Webinars