Tough Call

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Tough Call

Tariff Roulette

To be supplier of choice for a new housing development requires guaranteed lumber pricing. What would you do?

Tough Call

#Factcheck

A local company is using your social media channels to take credit for creating a community service program you’d launched years earlier.

Tough Call

Shattered Trust

A truckload of mistakes from your window/door vendor has seriously delayed several high-end homes and infuriated your affected builder's customers.

Tough Call

The Master Demotivator

After a year of showing mostly solid results, the owner of the company downplayed your accomplishments. Now what?

Tough Call

The Sinking Flagship

As an outsider brought in to troubleshoot, you’ve discovered that the family-owned company’s flagship yard is suffering from clueless management by a family member.

Tough Call

(Un)friendly Fire

A colleague at your lumberyard seems determined to cause problems for you and customers, and to add another challenge, he’s also the owner’s son.

Tough Call

How would you handle this social media mess?

Your company’s reputation is under attack online because of a misleading video clip of a team member wearing a logoed work shirt in a bad situation. What would you do?

Tough Call