More customers are getting a feel for products in your showroom, then looking up the price on their phones and leaving. What would you do?
Vendor consolidation has taken you from valued client to just another number. What would you do?
A photo that inadvertently made it onto your website has turned into a choice between a $3,000 payoff or a copyright lawsuit. What would you do?
A big builder customer has poached two of your top people to work for him. What would you do?
Your two top salespeople are passionate and vocal about their political beliefs, which is costing you customers. What would you do?
After years of an exclusive with a product line you helped build on a handshake agreement, the vendor is now selling it to your biggest competitor. What would you do?
A developer who's proving to be less-than-honest is offering the potential for a lot of material sales. What would you do?
You suspect that a couple of your top people are starting to burn out, but they disagree and keep asking for more work. What...
As a group, your salespeople have stopped pursuing new business, because the company is already doing well. You need to shake things up. But...
As a young, motivated college grad, you're frustrated that the LBM dealer you went to work for has no interest in change. What would...