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Tough Call

August Tough Call-Murphys Law

TOUGH CALL: Murphy’s Law and Your Biggest Customer

You and your company are in the midst of those crazy few months of summer that you spend the rest of the year hoping,...
The Milk Run Salesman

TOUGH CALL: The Trouble with ‘Milk Runs’

“It’s a good problem,” and “It’s better than the alternative.” Those are two variations on your response to staffers who are working harder and...

TOUGH CALL: Bitten by Bad Reviews

Negative online reviews are threatening your company’s reputation. What would you do? (Scroll down to take our poll) Ever since you were a youngster, certain...

TOUGH CALL: Your Competition, Version 2.0

Your longtime competitor has been acquired by a much larger company - are you ready for the change this will mean for your local...

TOUGH CALL: Breaking Point

Your local market is well into recovery mode, but the owner of your yard refuses to ramp back up. What would you do? This June...

TOUGH CALL: Big Builder. Big Problem.

Your company’s biggest account is way past due. What would you do? Your lumberyard has never been the biggest in your market, nor has it...

TOUGH CALL: Around the Rumor Mill

An ethically-challenged competitor is spreading rumors about your company. What would you do? It's finally happening. The year has started off with no arctic vortex,...

TOUGH CALL: Future Shock

Your retirement is three years away, and you’re torn about what to do with the company you’ve built. How time flies when you’re having fun....

TOUGH CALL: Battling Jack Frost

Winter’s here. How can you keep your sales from freezing up? Cast your vote. Having grown up in the building supply business, the ups and...

TOUGH CALL: The Reality of Virtual Competition

Building products are now available from an online mega-retailer, at pricing close to your cost. You’re losing sales. What would you do? Of all the...

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