Webinars

Join Thea Dudley and her special guest, Matt Viator, lien law attorney, to gain a greater understanding of mechanics liens, including how to sell the concept to your sales team, your leadership and your customers and put a program together that is right for your company.

When homeowners are shopping for their dream deck, they often focus only on the deck boards. But that’s only half the story. The right railing system can make a huge difference in the aesthetics, performance, and livability of a new deck. In this, the first episode of our new Elevate Your Deck Sales webinar series, respected decking expert John Lea, founder and CEO of DeckSouth, will share what he’s learned about helping homeowners select the right railing for their project.

Is your competition taking business from you through their e-commerce platform and you aren’t sure how to implement, or even where to start? Join Shane Soule as he covers the basics of how e-commerce has arrived in our industry, and is rapidly changing the way our customers interact with us.

Ever go out to dinner with friends and when the bill comes you are suddenly alone? Welcome to the party of one credit department, where the buck stops. Leveraging your time, talents and technology is a must in a one stop shop.

Managing sales goals by concentrating on a quote log is like trying to complete a jigsaw puzzle with only a few of the pieces. Worse yet, some of the pieces don’t even belong in the puzzle.

Lean improvement opportunities are everywhere in our businesses and not just in our yards and manufacturing areas. An often unnoticed and undervalued opportunity for lean improvement is our internal methods of communication.

What happens when a credit manager leaves the Promised Land (of credit management) for the Dark Side (of sales)? Join Credit Overlord Thea Dudley to learn the pros and cons of life in our industry once you “know too much.”

Do you want to stop feeling underwhelmed by the quality of applicants you’re seeing? Are you feeling frustrated by your high rates of turnover? If you answered yes to either of these questions, it’s critical that you move beyond best guessing and start to understand how to win at recruiting and retaining.

As the leader of a credit team a large part of your role and responsibility is to coach, mentor, promote, cheerlead, and be a shameless self-promotor of your department and team. It's hard to do any of those if you don't know your department's goals.

What grade would you give your delivery service? More importantly, how would your internal and external customers grade it? Join Shane Soule as he outlines new and innovative ways to leverage technology to improve and automate your delivery process that not only improves efficiency, but separates you from your competition from your customers perspective.