Epicor held its LBM Insights 2019 User Conference at the Gaylord Opryland in Nashville from November 4-8. The event kicked off with Lisa Pope, EVP sales Americas. Pope discussed company news and changes over the past year, including the fact that there are 25% more LBM dealers on the BisTrack platform than one year ago, with 10% new locations and 13% new users. Also, with more than 800 industry pros in attendance, this is the biggest LBM user conference in Epicor’s 40-year history.
She also discussed the acquisition of Majure Data, which she emphasized was not to add customers, but to provide improved service to existing customers.
Resiliency was the theme of her opening remarks. The increasing frequency of weather-related disasters—especially hurricanes, tornadoes and wildfires—have cost billions of dollars in government disaster aid. “Some people question whether we can afford to build more resilient housing,” she stated. “We can’t afford not to.”
Pope carried the theme into resilient organizations, and resilient systems, which segued into the elements of Epicor’s BisTrack and LumberTrack software that are engineered to help companies position themselves for growth, as well as withstand the disasters that affect so many companies.
Pope recognized two winning companies of Epicor LBM Customer Excellence Awards: E.C. Barton for Technology Innovation, and Northwest Hardwoods for Business Transformation. In addition to the recognition, the two companies received $2,000 to donate to local charities of their choice.
Kevin Hodge, senior director, products and Jason Parchomchuk, manager of project management revealed new features in BisTrack, many of which were the result of user feedback. The two biggest announcements at the event itself were Epicor Warehouse Management (formerly Majure Data) and the Epicor Payment Gateway.