Epicor Software Corporation, a global provider of industry-specific enterprise software to promote business growth, today released Epicor BisTrack 5.0, an update to the popular business management software for North American dealers and distributors of lumber, building materials, and construction supplies. This release builds on the rich, industry-specific functionality of the Epicor BisTrack system with new features designed to simplify and streamline the increasingly diversified lumber and build materials (LBM) business, and maximize sales opportunities with existing customers.
In recent years, the homebuilding industry has been driven by a massive wave of mergers and acquisitions, and this trend has subsequently brought about consolidation and business diversification among LBM dealers. As home builders get bigger, they are favoring vendors that can provide quick access to the widest array of products. This strong preference for “one-stop shops” is driving dealers to acquire diversified manufacturing capabilities, for items such as doors and millwork, truss, floor systems and wall panels, to fill this need and improve margins and revenue.
Epicor BisTrack 5.0 is designed to give LBM dealers and distributors the advanced features and functionality needed to manage and profitably grow these increasingly diversified businesses. The software helps dealers achieve this growth by simplifying and streamlining their operations, by helping them identify their best customers and by leveraging customer data to drive sales.
“As the leading technology and business partner for the LBM market, Epicor adapts to changes in this market and provides solutions to keep dealers ahead of the curve. In the last decade, the business of selling and distributing lumber and building materials has rapidly grown with dealers and distributors diversifying their product offerings,” said Graham Rigby, director of lumber and building materials product management for Epicor. “We designed Epicor BisTrack 5.0 to streamline and simplify those complex business processes and improve the bottom line.”
Streamlining and Simplifying Operations
This new diversified business is driving an ever-increasing demand for unique and custom building solutions, and Epicor BisTrack 5.0 is designed for ultimate sale entry efficiency. For Epicor BisTrack 5.0, the company’s development team streamlined the sales functions for everything from a standard item in stock to the complex configured exterior door, making the processes more efficient and accurate. Users can leverage these new order entry screens or design their own customized versions to meet their specific business needs.
Epicor BisTrack 5.0 also offers even more comprehensive manufacturing functionality, and allows dealers to better communicate and share this information across a distributed enterprise. The software’s Product Configurator is designed to improve order accuracy and costing for door manufacturing and other millwork.
“In our legacy system, the sales reps could select any part they wanted from inventory, and they would inevitably select the wrong parts,” said Scott Blomquist, systems manager for Sunroc Building Materials. “Now, Epicor BisTrack takes the guesswork out of it for the sales reps. With the Product Configurator, they never actually select any inventory parts. Instead, they’re answering questions about the size, the species, different things, and the system selects the inventory that’s used to manufacture.”
Epicor BisTrack 5.0 also offers the following technologies to streamline operations:
- Automated Supplier Invoice Processing: As business grows, so does its number of supplier invoices. BisTrack AP Automation is a quick and easy way to streamline accounts payable (AP) processing. It uses optical character recognition (OCR) to extract pertinent information from scanned supplier invoices, and automatically transfers it to Epicor BisTrack so that invoices and the values within them are accurately tracked.
- Tax Outsourcing: As LBM dealers grow and merge their business locations will often span county and state lines, causing added tax complexity. Epicor BisTrack 5.0 offers Epicor Tax Connect, a scalable, subscription-based Software-as-a-Service (SaaS) offering that provides LBM dealers with a fast, easy and accurate way to manage sales and use tax.
Drive More Business from Your Existing Customer Base
Epicor leveraged its rich retail experience to expand loyalty and customer engagement functionality in Epicor BisTrack 5.0. This program helps LBM dealers create incentives to increase traffic, sales and profits, while maintaining complete control over every detail of the loyalty points, tiers and promotions.
The robust set of business intelligence tools Epicor BisTrack provides help LBM dealers obtain a clear understanding of their customers’ purchasing behaviors. The BisTrack Customer, Product and Promotions Analysis tools help LBM dealers turn historical data into insights about customers’ buying habits, the true cost of servicing each customer, and the real return on product and inventory investments.
Epicor BisTrack 5.0 is immediately available in North America on-premises or hosted in the cloud.