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The Solution to Hiring and Retaining Good People

As the housing market continues to improve the economy, there is one common obstacle that we hear about from LBM dealers: Getting quality employees...

REAL ISSUES. REAL ANSWERS: ‘Cherry Pickers’ and Detailed Price Quotes

The challenge of whether or not to provide detailed price quotes, complete with individual product quantities and prices, is a sticky one indeed. On...

REAL ISSUES. REAL ANSWERS: Margins VS. Market Share

The ideal situation is to do both — gain market share while building margins—but that can be easier said than done.While the rebound in...

REAL ISSUES REAL ANSWERS: Pro Discounts and Margin Pressures

Readers weigh in on maintaining acceptable margins while offering discounts to loyal pro clients.BY: RICK SCHUMACHERCrafting ways to accomplish contradictory goals is part of...

TOUGH CALL: Battling Jack Frost

Winter’s here. How can you keep your sales from freezing up? Cast your vote.Having grown up in the building supply business, the ups and...

REAL ISSUES. REAL ANSWERS: The Winter Slowdown

Readers share strategies for managing the winter slowdown.BY: RICK SCHUMACHERFirst, the bad news: Winter is on the way, and for the majority of LBM...

Real Issues Real Answers: The Vendor Advantage

As the consolidation of wholesalers has picked up, where does that leave the independent dealer?BY: RICK SCHUMACHERConsolidation has been a factor in our industry for...

REAL ISSUES REAL ANSWERS: Customer Promotions

What’s the most effective venue for a lumber/ building material dealer to invest a limited marketing and promotional budget?BY: RICK SCHUMACHERIn a business where...

REAL ISSUES REAL ANSWERS: Growing Future Leaders

What is the key to igniting the passion and drive needed to become an effective leader?BY: RICK SCHUMACHERTo a large extent, your company’s success...

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