Credit managers need to be proficient in the technical knowledge and skills of the job, but without the ability to connect, engage, and adapt, those skills many never see daylight with the customer. Enter the world of the soft skill set! Join Thea as she takes you through what makes up the soft skill set and how to leverage it to get results. You’ll leave this 30-40 minute webinar with proven-in-the-real-world tips and techniques that will help minimize bad debt while building stronger relationships with your customers.
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